Accepted Payment Methods:
Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)
We offer a 30-Day Money Back Guarantee on all items. Check out our 30-Day Return Policy Here.
Yes! We work closely with all bodies – corporate or individual and agencies to furnish their workspace at the best possible price. All bulk orders are eligible for custom quotes and discounts. We can immediately supply bulk order forms upon request.
You can cancel any order for a 100% refund before it is shipped out. Please notify us immediately at customer@totalergonomic.com you would like to cancel your order.
Once the order has shipped, it is subject to our 30-Day Return Policy.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage, even damage to the box, you should make a note of it when signing for delivery. If you’re unable to open the package during delivery but suspect damage, write “suspect damage” on the delivery receipt.
If your item(s) do arrive damaged, please send photos to customer@totalergonomic.com and we will process an immediate replacement or compensation (usually within 1 business day).
To place orders by phone, call us at +1 (225) 508-9848 (US) or +3 (168) 437-2769 (Europe).
To place an order online, simply click “Add to Cart” on your preferred product and proceed to checkout via “Secure Checkout”. Enter your shipping and billing information and complete checkout.
You will receive an immediate order confirmation and we will process your order
immediately.
Once you place your order, you will receive a confirmation email, confirmation credit card authorization, and shipping/billing information.
We will immediately process your order and you will receive an email confirming your order has shipped once it leaves the warehouse.
If an item goes out of stock, you will be notified via email or phone within one business day. We take great measures to ensure all products listed on our website are in stock, but often times items can quickly sell out due to high demand.
An order confirmation message will be sent to the email address you provide for each order you submit. We recommend that you print and save the email confirmation for your records. Please be sure to enter your email address correctly to ensure that you receive your order confirmation.
We only charge sales tax in Louisiana.
Yes, you can change your order at no cost by simply emailing u at customer@totalergonomic.com and requesting the change. Any price difference will be credited to your card or we will send you a custom invoice to pay the difference. Orders can only be changed before shipping.
Depending on the brand, orders may ship out the same business day or take up to 2 business days to ship. On rare occasions order shipment may take longer due to unforeseen delays.
You can get immediate assistance regarding the status of your order by
emailing customer@totalergonomic.com or calling 1 (225) 508 9848.
If you can’t find the answer(s) to your questions above, kindly leave us a note here